Product Advisory Skills For The Beauty Care industry

TGS-2019504712

What's In It For Me

• Enhance knowledge and comprehension of beauty care products and their applications.

• Elevate the quality and standards of product recommendations to customers in the beauty care industry.

• Gain insight into customer needs and deliver relevant and effective advice.

• Demonstrate and present products in a professional manner, showcasing their uses.

• Optimize sales closure techniques to contribute to increased sales.

• Enhance the overall company branding by serving as knowledgeable product consultants and representatives.

Course Overview

WSQ Course | Up to 70% Course Funding


Eligible for Claim Period: 23 Nov 2019 – 22 Nov 2025

Training provider: SOQ International Academy Pte. Ltd. (201723514D)



Training Type

Part time (2 Days)


Mode of Assessment
  • Oral Assessment
  • Roleplay Assessment

Who Should Attend
  • New entrants seeking to switch into the beauty care industry and gain the competencies in conducting effective product advisory to customers
  • Beauticians, skin care consultants and sub-health care therapists
  • Beauty care product consultants and advisors
  • If you wish to learn how to maintain your personal beauty & wellness conditions
  • Open for all male & female learners

Course Duration

2 Days


Total Training Duration (Hour)

16 Hours (9.30am - 6.30pm)


Course Outline
  1. Beauty care products and their applications (Cosmetics, Face Care, Body Care)
  2. Understanding various customer needs and offering suitable advice
  3. Delivering effective beauty care advice
  4. Presenting, demonstrating, and providing services
  5. Techniques for advisory and closing sales


  1. 了解美妆护肤产品及其用途（化妆品、面部护理、身体护理）
  2. 理解不同客户需求，提供合适的建议
  3. 提供有效的美妆护理建议
  4. 展示、演示和提供服务
  5. 咨询和成功销售的技巧


Hands on Demonstration

韩式刮痧 Korean Lymph Guasha

  • 深层排毒与排出剩余残留物
  • 清除皮肤的自由基，细菌，过敏原，重金属等
  • 彻底管理皮肤表层和深层的问题
  • 改善严重痘痘，过敏，敏感，皮肤中毒等问题


  • Detoxification to remove toxins & impurities
  • Purify free radical, bacterials, heavy metal and other harmful substances 
  • Deep cleanse, treat inner & outer skin problems
  • Ease acne, sensitive skin & other skin problems


健康松筋 Healthy Face Meridian

  • 淡化细纹, 皱纹, 老年斑, 色素不均匀与紧实老化与下垂
  • 改善视力, 飞蚊症, 睛疼痛, 流泪或干涩, 黑眼圈, 眼袋
  • 改善听力问题, 耳痛与耳鸣
  • 淡化细纹皱纹, 淡黑斑, 土耳其颈部与双下巴


  • Reduce Fine lines, wrinkles, age spots, uneven skin texture
  • Reduce eye pain, dry eyes, dark eye circles, eye bags & puffy eyes
  • Improve hearing problem, earache, ringing in the ear (Tinnitus)
  • Reduce wrinkles, dark spots, Turkey neck & double chin

Certification Obtained and Conferred by

Singapore Workforce Skills Qualifications (WSQ)

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

  • Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
  • Promote holistic development of the workforce through technical and generic skills and competencies;
  • Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
  • Encourage lifelong learning.

 

Quality Assurance

WSQ is underpinned by a strong quality assurance framework. From developing competency standards, to accrediting training providers to awarding WSQ qualifications, stringent criteria are applied to ensure best standards and delivery. A structured and efficient system has been established to help build a strong training infrastructure that supports Singapore's workforce development.


Course Objectives

The course equipped learner the competency to upskill and reskill in the field of beauty care products. This course provide knowledge and skills related to product knowledge, customer service, sales techniques, and branding. 


Employment opportunities in the field of beauty care products can be found in various settings, including retail stores, salons, spas, and e-commerce companies. Individuals with strong product knowledge, excellent customer service skills, and effective sales techniques can excel in these roles and contribute to the success of the business.


Furthermore, individuals who have experience and expertise in the beauty care industry can also consider starting their own business as product consultants or representatives. This can provide opportunities for entrepreneurship and can enable individuals to create their own brand and offer customized product advisory services to their clients.


  • Upskill/Reskill: product advisory, product knowledge, customer service, sales technique, branding 
  • Employment Opportunities: retail stores, salons, spas, and e-commerce companies

Course Learning Outcome
  1. Types, categories and classifications of beauty care, cosmetics and skin care products and their countries of origins.
  2. Types of customers and their requirements for beauty care, cosmetics and skin care products.
  3. How to provide beauty care, cosmetics and skin care products advisory in accordance with organisation’s policies and procedures.
  4. Demonstrations and provide advice on beauty care, cosmetics and skin care products and their usage. 

Pre-requisites

Important note:

Attendance requirement: min 75% attendance

Course completion requirements: Fulfill at least 75% min attendance and pass assessments - competent (Refer to mode of assessment for details)


  • Aged 21 years and above.
  • Non-experience or least 1 year of experience in beauty care industry.
  • Minimum education level of Workplace Literacy and Numeracy (WPLN) Level 3 or equivalent.
  • Those who do not meet educational, literacy and numeracy requirement will be counselled and advised that they may not be able to follow the content, keep up with training, cope with assessment conducted. Where necessary, unsuitable applicants will be discouraged from enrolling in the programme.


Cognitive Level (Low to Mid):

  • Participants possess at least primary education or its equivalent
  • Basic command of English language and able to converse in English and/or Chinese language


Affective Level (Mid to High):

  • Employer-sponsored individuals who are self-motivated to hone their skills and competencies in the beauty and wellness industry
  • Employer-sponsored individuals who possess strong interests in grooming their professional career in the beauty and wellness industry


Sociality Level (Low to Mid):

  • Some experience in working and collaborating in team environment
  • Relevant experience in interacting with customer




Medium of Instruction & Trainer

English/ Mandarin


Funding Information
  • SkillsFuture Funding (Baseline) - Singapore Citizen 21-39/ Singapore PR/ LTVP+
  • Skillsfuture Mid-career Enhanced Subsidy (MCES) - Singpore Citizen above 40
  • Skillsfuture Enhanced Training Support for SMEs
  • Corporate Absentee Payroll (AP)
  • SkillsFuture Credit (SFC)
  • SkillsFuture Enterprise Credit (SFEC)
  • Union Training Assistance Programme (UTAP)


Please check under "Pricing“ tab for details


Price
Course Fee Payable
Original Fee No GST
Course Fee $400.00
Individual Pricing (Fee payable to Training Provider) No GST
Skillsfuture Mid-career Enhanced Subsidy (MCES) - Singpore Citizen above 40 $120.00
SkillsFuture Funding (Baseline) - Singapore Citizen 21-39 / Singapore PR / LTVP+ $200.00
Corporate Pricing (Fee payable to Training Provider)
Non-SME No GST
Non-SME $200.00
SME No GST
Skillsfuture Enhanced Training Support for SMEs - Singapore Citizen/ Singapore PR $120.00

Please note that prices are subject to change.
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Face Care Make Up Sale & Marketing SkillsFuture Credit Upskill WSQ Course