This course enables the student adapt into many business portfolios like corporate investments and ventures, operation, accounting, and human capital development and management. It will not just be theory every time as students will also participate in solving practical business related issues. Students will participate in class discussions, group projects, assignments and assessments that are designed to improve their soft skills on how they solve problems, lead, make decisions, manage time, make presentations, work in a team and communicate effectively. The practical knowledge would also enable students to gain soft skills besid their academic qualification and will help students’ impact more in their career and businesses.

This 208 credit hours, 4-module course is designed to equip students with the technical knowledge of operating in an ever changing global economic and business landscape. Students will be exposed to fundamental business knowledge in the areas of human resources, operation, basic accounting, leadership, and communication.

The mandatory module and skills the learner will perform are:

MODULE 1: Organizational Behaviour

Organizational Behaviour (OB) is a field of study that shows the relationship between the behaviour of individuals, people or groups within an organization and how to harness these behaviours effectively to attain organizational goals. It is also using the human behaviour as a tool for organizational benefits.

MODULE 2: Human Resources

This module introduces learners to the importance of the Human Resource function in an organisation. They will also understand the various day-to-day operations of the Human Resources department, stressing on an open playing field for each member of the organisation.

MODULE 3: Operations Management

The aim of this module is to make students understand the necessity of operations to management in an organization. They will also be introduced to the factors of production as a key to implementing operational management. They will understand the idea of an effective supply chain and the importance of Quality Assurance and Control in the operational sphere. Other topics that will be covered include planning for production, project management and inventory management.

MODULE 4: Basic Accounting

This course introduces learners to the importance of accounting and finance to the organisation. Learners will appreciate the roles of a finance and accounts officer to the organisation. They will be able to explain the various types of business entities in Singapore, and the importance of ethics in accounting and finance. They will understand and be able to interpret business transactions and how to read financial reports.

此课程致力于培养学员在不同商业领域的适应能力，涵盖企业投资与创业、运营、会计以及人力资源开发和管理等多个方面。我们不仅仅关注理论层面，还鼓励学生积极参与解决实际业务问题的过程。我们旨在提升学员在解决问题、领导、做决策、时间管理、演示技能、团队协作以及有效沟通等软技能方面的能力。此外，课程还注重培养学员的实际操作经验，使他们能够在学术学历之外获得实用的软技能。通过解决真实的业务挑战，学员将不仅仅在纸面上学到知识，还能够将理论应用于实践。这不仅为他们的职业生涯打下坚实基础，还将使他们在未来的业务环境中更具竞争力。这门课程的终极目标是帮助学员全面发展，使他们能够成功地启动和管理自己的业务，并在各个商业领域中取得显著的成就。

单元1：组织行为管理

组织行为管理是一个深度研究领域，旨在揭示组织内个体、员工或群体之间的行为关系，以及如何有效地利用这些行为来实现组织的整体目标。我们将深入探讨组织中涉及的各种动态因素，包括领导风格、沟通方式、团队协作和员工动机等。通过理论框架、案例分析和实际场景的模拟，学员将有机会深刻理解和应用组织行为管理的原则。

单元 2：人力资源管理

介绍组织中人力资源职能的重要性。学员将深入了解人力资源部门的各种日常运营，强调为组织的每个成员提供开放的竞争环境。我们将探讨人力资源的战略规划、员工招聘和选拔、培训与发展、绩效管理以及员工关系等关键方面。通过案例研究、实际操作和角色扮演，学员将有机会应用理论知识，深入了解人力资源管理的实际应用。通过模拟真实工作场景、参与团队项目和与业界专业人士的互动，学员将能够发展出色的人际沟通和领导潜力。

单元 3：运营管理

这一单元旨在让学员深入了解组织中运营和管理的重要性。这包括理解有效供应链的概念，以及在运营领域中质量保证和控制的重要性。其他涵盖的主题还包括生产规划、项目管理和库存管理。将深入研究如何优化组织的运营过程，从而提高效率、降低成本并提升产品或服务的质量。我们强调供应链管理的战略意义，使学员能够理解全球化商业环境中的运营策略。

单元 4：基础会计

学员将深入了解财务和会计官员在组织中的关键角色。他们将能够解释新加坡各种类型的商业实体，并理解会计和金融道德的重要性。学习者将具备解读商业交易以及阅读财务报告的能力。学员将理解财务信息如何反映组织的健康状况，以及如何为决策提供关键的商业见解。实际案例分析、模拟项目和小组讨论将使学生能够将理论知识应用于实际业务场景，培养解决财务问题的能力。

Diploma | SOQ International Academy

Eligible for Claim Period: NA

RECOGNITION

Upon successful completion, graduates of this programme can pursue their career as business specialsts

SOQ INTERNATIONAL Academy is registered with the Committee for Private Education (CPE)

Registration No.: 201723514D

Registration Period: 09 June 2022 – 08 June 2024

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Attendance requirement: min 75% attendance

Course completion requirements: Fulfill at least 75% min attendance and pass all assessments (Refer to mode of assessment for details)

Part Time

• Group project & business proposal
• Theory Examination
• Presentation

• New entrants seeking to switch into the business development industry and gain the competencies in manage a business
• Experienced learner who wish to upgrade their skills and qualification

There are opportunities for a graduate:

• Admin / secretary
• HR Manager / Executive
• Marketing Manager / Executive
• Operation Manager / Executive
• Business Analyst
• Human Resources Manager
• Sales Representative
• Financial Analyst
• Project Coordinator
• Entrepreneur/Small Business Owner
• Supply Chain Manager / Executive
• Business Development Officer

Course Duration

Part-Time: Total 208 Hours

• Day class: 1 day per week on weekends or weekday with maximum 8 hrs per day

• Night class: 3 day per week on weekday with maximum 3hrs per day

Day Class (Classroom Date)

🔸Semester 1 (M1 & M3): 4 Jan, 1 Feb, 7 Mar (3 Days)

🔸Semester 1 (Exam): 28 March 2024

🔸Semester 2 (M2 & M4): 4 Apr, 2 May, 6 Jun (3 Days)

🔸Semester 2 (Exam): 26 June 2024

🔸Final Presentation: Pending

🔸Time: 9.30am - 6.30pm

Night Class (Classroom Date)

🔸Semester 1 (M1 & M3): 2 Jan, 16 Jan, 23 Jan, 6 Feb, 20 Feb, 27 Feb, 12 Mar, 19 Mar, 26 Mar (9 Days)

🔸Semester 1 (Exam): 28 March 2024

🔸Semester 2 (M2 & M4): 2 Apr, 16 Apr, 23 Apr, 14 May, 21 May, 28 May, 11 Jun, 18 Jun , 25 Jun (9 Days)

🔸Semester 2 (Exam): 26 June 2024

🔸Final Presentation: Pending

🔸Time: 7pm-9/10pm

Learning Hour: 208 Hrs

Blended learning included:

• Classroom face-to-face training: 64 Hours

• Asynchronous e-learning: 144 Hours

• Online quiz

• Mock Up test

MODULE 1: Organizational Behaviour

• Define and explain organizational behaviour
• Illustrate the foundation of people behaviour and psychology
• List and explain the concept of communication and the factors that hinder effective communication
• Explain the simplest forms of effective leadership
• Illustrate the various types of an organizational structure
• Explain the effects of an organizational culture
• Define and explain the importance of Human Resource policies
• Explain the impact of organizational changes and the importance of change management
• Explain the importance of stress management and how it affects employee performance

MODULE 2: Human Resources

• Define Human Resource and its relationship to the organisation and its management processes.
• Explain the functions of various discrimination laws as related to employment.
• List and explain the Human Resource management processes.
• Explain what is Job Analysis and its usefulness to the Human Resource department; especially in this dispensation where jobs are scarce.
• Explain the Information, Instruction, Training, Supervision and Discipline (IITSD) process and what it entails.
• Explain the importance of Compensation and Benefits to staff.
• Explain the benefits of Occupational Health and Safety trainings to the staff and organisation.
• Explain the process for preparing employment and termination letters.
• Describe the way forward for the challenges faced by HR departments both locally and internationally.
• Explain the importance of a Code of Ethics and Code of Conduct at the workplace.

MODULE 3: Operations Management

• Define operational management and state its importance to an organization.
• State the functions of an operations manager as related to the market he covers.
• Explain what a Period Order Quantity is and state ways of viewing it.
• Illustrate the relationship between production and operational management as related to manufacturing of goods and services.
• Outline challenges faced by operational managers in real life and suggest solutions to these problems.

MODULE 4: Basic Accounting

• List and explain the similarities between finance and accounting.
• Use operation, investment and finance as tools for the classification of business transactions.
• Explain the pitfalls of opening a business and the role of ethics in a business.
• List and explain the importance of a quality financial report.
• Explain the potential risks associated with finance and accounting record

SOQ International Academy | Diploma

SOQ International Academy (School of Business) is a renowned global organization specializing in qualifications for the business industry. As a registered Private Education Institution (PEI) with the Committee of Private Education (CPE), we provide accredited Diploma courses. At SOQ, we offer learners high-quality regulated qualifications that enhance their employability, specialize their subjects, and improve their skills.

Since our establishment in 2013, we have assisted over 32,000 learners in launching successful careers in the retails and business industry. Furthermore, SOQ is recognized as an approved training organization (ATO) by the Singapore SkillsFuture Agency (SSG), enabling us to deliver WSQ-accredited learning programs in the retail, beauty, and wellness industry.

At SOQ, our guiding philosophy is "Success Of Quality," which permeates every aspect of our organization. Our learners receive guidance and mentorship from facilitators who hold the mandatory SSG ACTA/ACLP qualifications, and many of them even possess DACE/DDDLP qualifications. Additionally, learners benefit from our trainers' extensive industry experience.